Refund policy

Returns, refunds and replacements

You may request a return within 30 days of delivery for unused, uninstalled products in their original condition, with film liners attached and supplied pieces included. Contact MotorPeak Supply before sending anything back. Once your return is authorized, we will provide the correct return address and instructions for the original warehouse that supplied your order. The destination may vary by item or order. Do not mail items to an address on the shipping label or to a source seller without our instructions. Keep your return tracking number.

For a change of mind or an incorrect vehicle, window or shade selection that you made, you pay return shipping. We do not charge a restocking fee. Approved returns receive a refund of the returned item’s purchase price, including applicable tax. Original shipping charges are not refundable for change-of-mind returns.

Inspect and report problems BEFORE use or installation

Check your order for incorrect items, missing pieces, shipping damage and visible defects BEFORE use, removing any film liner, cutting, heat shrinking or installation. If you find a problem, stop and contact us while the item is unused and uninstalled. Keep the liners, labels and packaging, and provide your order number, a description and available photos.

Our standard incorrect-item, damage and defect return process applies to issues reported before use or installation. Once the issue is confirmed, we will arrange an appropriate replacement or refund, including necessary return shipping at our expense. MotorPeak Supply handles your remedy; you do not need to pursue the source seller yourself.

Damage caused by installation, cutting, heat shrinking, handling or misuse is not covered as a product defect. Used, installed or altered items are not eligible for ordinary returns. If a defect could not reasonably have been discovered before use, stop using the item and contact us for review. This before-use requirement does not exclude remedies required by applicable law.

We aim to inspect an authorized return and issue an approved refund within five business days after receipt. Refunds go to the original payment method; your payment provider may take additional time to post them.

Cancellations and unavailable patterns

Request cancellation as soon as possible. We will confirm whether the order can still be stopped; if it has already shipped, the applicable return process applies. We check vehicle pattern availability before fulfillment. If an item is unavailable, we will contact you and refund that item rather than substitute a different film, shade or pattern without your agreement.

This policy does not limit rights that cannot be excluded under applicable law. Contact: MotorPeak Supply support or fluffyllc2825@gmail.com. MotorPeak Supply is operated by Fluffy’s Bodega LLC.